Improving Transit TAT Monitoring with SuperProcure’s Digital TMS Solutions

Customers seek faster and transparent deliveries in today’s competitive and fast-paced industry. They tend to have better relationships with businesses that adopt solutions to improve their in-transit TAT, ensure 100% tracking visibility and offer real-time data analytics.

These digital solutions build transparency, reduce costs and enhance reliability across transit operations with live ETA updates.

Delivery Reliability and Transit TAT

Delivery reliability plays a pivotal role in the success of B2B sales, serving as a cornerstone of trust and partnership between businesses. In the B2B landscape, where transactions often involve significant investments and long-term commitments, consistent and dependable delivery of products and services is paramount. 

Transit TAT is a critical component of the delivery commitment made to customers. It’s the period during which the customer expects the shipment to be in transit before arriving at the destination. Meeting these commitments is essential for building trust and maintaining customer satisfaction. 

Delays in in-transit TAT can result in missed delivery deadlines, damaging the customer’s perception of reliability as they often plan their operations around the expected arrival of goods or materials. It directly affects their ability to manage their inventory and business schedules.

Hence, Transit TAT is often a key performance metric used to assess the effectiveness of logistics and transportation operations. Monitoring and improving in-transit times can lead to overall supply chain optimization and higher customer satisfaction.

How SuperProcure Helps Improve Customer Satisfaction by Monitoring Transit TAT

Strengthening Stakeholder Relationships with Digital Pillars

Visibility and data transparency are vital components in the modern supply chain landscape. Businesses that have opted for digital initiatives leverage better buyer-supplier relationships. A technologically competent TMS solution enables GPS/SIM-based insights into in-transit vehicle status, their movements across geographies, deviations, penalty clauses and recovery strategies. 

These transformational benefits improve transparency, strengthening trust and supply chain relationships. Thus, it paves a way to stay competitive and accelerate growth in the industry.